Lifting the lid on email marketing performance with the Email Benchmarking Report 2024
381 billion email sends. What did we learn?
With AI driving content production at the speed of light, rapid expansion can come at a cost of fatigue as our inboxes hit saturation point. How do you ensure your email marketing is still driving valuable engagement in line with industry standards?
Dive into the DMA's Email Benchmarking Report and understand the email marketing metrics that really matter in 2024. This interactive report allows you to dive into the detail of email performance from cross-sector analysis to B2B and B2C comparisons.
Thank you to Marigold for sponsoring the 2024 Email Benchmarking Report. A special thank you to the Research Hub of the DMA Email Council for its expertise and support in developing this report.

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Webinar: Dive into the Email Trends of 2024 with Industry Experts
Inboxes are more crowded than ever before, so how do your email campaigns stand out? How useful are open rates as a metric? Watch the DMA's webinar as we dive into our 2024 Email Benchmarking Report to discover how you can ensure you are keeping up with the industry standard.
You'll hear from:
- Sharon Whale, Deputy Global Group Chief Executive, OLIVER,
- Ian Gibbs, DMA's Director of Planning and Insight
- Emma Cox, Senior Manager, Head of CRM EMEA, The Walt Disney Company
- Susan Corless, Client Services Director, TwentyCi

“The CTR in the retail sector has dropped notably. Consumers, overwhelmed by the sheer volume of promotional emails and seeking to curb impulse buying, are opting to unsubscribe or ignore these emails. Retail marketers need to innovate by creating more compelling and value-driven content to capture consumer interest.”
Grace Roberts, Content Marketer, Deployteq
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